At Home Goods Emporium our goal is to give you an amazing customer service experience. Please read below to understand our shipping and return policies.

We may have more flavors in stock than what's shown so please don’t hesitate to contact us.

Home Goods Emporium has built relationships with  a variety of suppliers around the U.S. to make sure that you the customer get the products fast and efficiently. We do not sell outdated, fake or relabeled items, and all of our products are from from here in the U.S.

Shipping Policy

  • When you purchase an item it usually will take 1 business day to ship once payment has been received.
  • Delivery in most instances takes 3 - 4 business days, although in some cases depending on where you live, it can arrive the next day.
  • Tracking Numbers are provided approximately 48 hours after shipment from supplier.
  • Products are shipped directly from our suppliers. In the unlikely event that we have sold out of a product, we will refund 100% of your purchase price.

Returns & Exchanges

  • We offer a 14-day Standard Return Policy on all of our . If you return your purchase you will be responsible for the cost of shipping it back to the warehouse. You will be refunded the purchase price.

 

Mattresses 

Only applies to all White Lotus Home manufactured products, excluding Mattresses.

Ineligible for Return or Exchange:

- Used or washed bedding
- Custom pieces
- Clearance items

Acceptable for Return or Exchange:
- New, unused bedding
- Original condition
- Within 30 days of receipt

Exchanges:

Unused bedding can be exchanged in its original condition within 30 days of purchase. For items of lesser value than the original purchase, a credit will be issued for the difference, or a refund can be given minus a 30% restocking fee of the original item. The credit will be valid for one year from the date of issue. For items of equal of greater value than the original purchase, the Restocking Fee will be waived. All returned items must pass a manufacturing inspection before an exchange can be processed, as we cannot accept returns of used bedding.

Returns:

Unused bedding can be exchanged in its original condition within 30 days of purchase. A credit will be issued for the full purchase price, or a refund can be issued minus a 30% Restocking Fee of the original item. The credit will be valid for one year from the date of issue. All returned items must pass a manufacturing inspection before a refund or credit can be issued, as we cannot accept returns of used bedding.

The customer is responsible for bringing, shipping and returning the item to Home Goods Emporium. Call us for more information on where to ship. 

 

Thanks for shopping with us!